Guest User!

You are not Sophos Staff.

Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 60 replies
  • Subscribers 6 subscribers
  • Views 224450 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Message says "Sophos Anti-Virus is not running"

alansky

I've suddenly started getting a "Sophos Anti-Virus is not running" message after restarting my Mac. Running OS X 10.7.4. When I check Activity Monitor, SophosUIServer and SophosAutoUpdate appear to be running normally. The application itself does not run in the background and never has. Why am I getting this message?

Thanks!

:1007481


This thread was automatically locked due to age.
Parents
  • 0

    I'm having this problem since around 2 months, as I started to install Sophos as additional Antivirus on my Mac. After a few weeks i began to have the problem with the disabled On-Access-Scans.

    Also I got the Error Message "Sophos-Antivirus-Fehler - Sophos Antivirus wird nicht ausgeführt (ENG: Sophos Antivirus Error - Sophos Antivirus is not running)

    I tried reinstalling the Version for OSX10.8 twice and i also installed the Version for OSX10.7, in both i got the error message.

    The LaunchDaemon directory and its content is correct, the permissions are also all correct. Point 2 in bobcook's checking description i'm not able to understand. There are no entrys in the "Sophos Anti-Virus.log" data. The Intercheck-Process isn't running.

    I hope you can unterstand my message, and help us.

    Greetings from Germany.

    :1011880
Reply
  • 0

    I'm having this problem since around 2 months, as I started to install Sophos as additional Antivirus on my Mac. After a few weeks i began to have the problem with the disabled On-Access-Scans.

    Also I got the Error Message "Sophos-Antivirus-Fehler - Sophos Antivirus wird nicht ausgeführt (ENG: Sophos Antivirus Error - Sophos Antivirus is not running)

    I tried reinstalling the Version for OSX10.8 twice and i also installed the Version for OSX10.7, in both i got the error message.

    The LaunchDaemon directory and its content is correct, the permissions are also all correct. Point 2 in bobcook's checking description i'm not able to understand. There are no entrys in the "Sophos Anti-Virus.log" data. The Intercheck-Process isn't running.

    I hope you can unterstand my message, and help us.

    Greetings from Germany.

    :1011880
Children
No Data