Guest User!

You are not Sophos Staff.

Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 60 replies
  • Subscribers 6 subscribers
  • Views 224439 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Message says "Sophos Anti-Virus is not running"

alansky

I've suddenly started getting a "Sophos Anti-Virus is not running" message after restarting my Mac. Running OS X 10.7.4. When I check Activity Monitor, SophosUIServer and SophosAutoUpdate appear to be running normally. The application itself does not run in the background and never has. Why am I getting this message?

Thanks!

:1007481


This thread was automatically locked due to age.
Parents
  • 0

    Hello Bob,

    I have read your comments, and reread your comments.  It would seem that your company has developed "free" software that now works for some and does not work for others.  That is disconcerting to those of us who have trusted your product to perform as advertised.  Looking at cnet, I see other products that are available and this may be the direction that many of us may turn to, to avoid living in the world of uncertainty.  From a marketing standpoint, having unhappy participants seems counter productive to increasing your client base.  Your company may, at the moment, hold the market but at some point this may not be the case, and part of that may just be due to the fact that there has been little response to the issue presented in this thread.  The, what seems to me, take it and use it if you wish, but don't expect help if there are issues approach, seems disengenuous.

    Am I hearing that we should be greatful for what we have, but don't expect any immediate help for those who are concerned?

    Tom

    :1010182
Reply
  • 0

    Hello Bob,

    I have read your comments, and reread your comments.  It would seem that your company has developed "free" software that now works for some and does not work for others.  That is disconcerting to those of us who have trusted your product to perform as advertised.  Looking at cnet, I see other products that are available and this may be the direction that many of us may turn to, to avoid living in the world of uncertainty.  From a marketing standpoint, having unhappy participants seems counter productive to increasing your client base.  Your company may, at the moment, hold the market but at some point this may not be the case, and part of that may just be due to the fact that there has been little response to the issue presented in this thread.  The, what seems to me, take it and use it if you wish, but don't expect help if there are issues approach, seems disengenuous.

    Am I hearing that we should be greatful for what we have, but don't expect any immediate help for those who are concerned?

    Tom

    :1010182
Children
No Data