I have Sophos Anti-virus version 8.0.22, and my Get Info shows that I have just opened it (double-clicked the app) at this time. Only problem is, it doesn't open on either my primary or my backup (internal) hard disk. And if I open "Sophos Remove.app," I get the message "Sophos Anti-virus is not installed." But it is, according to Get Info, on both my hard disks. I have never had this problem before. Sophos has always worked perfectly. The Sophos AV menu icon is also gone on both hard disks, and it has been there for at least 2 years.
I don't remember how I purchased this app. I must have downloaded it and paid in some manner for which I have no record. No DVD or CD is in my files. Attached is a screenshot of my Utilities folder with the app and the Get Info data. Double-clicking or trying "File Open" does absolutely nothing. And this product has worked for a couple years, with regular updates coming from Sophos. I have no idea what is going on. I ran Apple Disk Utility (both "Repair Disk" and "Repair Permissions" and got "No repair necessary." I ran Alsoft "Disk Warrior," which reported no problems, and TechTool Pro, which also showed "Pass" on all tests.
Hardware: Apple Macintosh PowerPC 2.7 GHz dual-CPU G5, two Western Digital 1 TB internal hard drives, 5.5 GB RAM, ATI Radeon X800 XT graphics card
Software: Mac OS X Tiger version 10.4.11, Sophos Anti-virus version 8.0.22, Sophos Remove version 8.0.1.
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