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Failed To Download Update (Sophos Primary Server Down?)

TOKK777Anti

As of Sep 23rd, 10:00am PST, Sophos MacHomeAV can not download update.  Is Sophos Primary Server down? Or do I have other problem for only my Mac?  I use MacHomeAV for MacAir with Lion.  

:1009988


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    If you have a purchased version of the product, please contact Sophos technical support -- the support, after all, is the biggest thing you get with the paid product that you don't get with the free one.  They should be able to help you resolve your issue, and letting them know your problem will provide feedback to the product team that has no official route through these forums (as this is not a problem affecting the Free product).

    :1010292
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  • 0

    If you have a purchased version of the product, please contact Sophos technical support -- the support, after all, is the biggest thing you get with the paid product that you don't get with the free one.  They should be able to help you resolve your issue, and letting them know your problem will provide feedback to the product team that has no official route through these forums (as this is not a problem affecting the Free product).

    :1010292
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