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Failed To Download Update (Sophos Primary Server Down?)

TOKK777Anti

As of Sep 23rd, 10:00am PST, Sophos MacHomeAV can not download update.  Is Sophos Primary Server down? Or do I have other problem for only my Mac?  I use MacHomeAV for MacAir with Lion.  

:1009988


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    Andrew,

    No, it is definitely not fixed for everyone.

    The daily update has failed every day for the past week, and attempts to do it manually have also all failed.

    The AutoUpdate form in Preferences does not allow me to check the box to use a secondary location.

    This has been a persistent problem on my wife's computer, too.

    Paul Campbell

    :1010146
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  • 0

    Andrew,

    No, it is definitely not fixed for everyone.

    The daily update has failed every day for the past week, and attempts to do it manually have also all failed.

    The AutoUpdate form in Preferences does not allow me to check the box to use a secondary location.

    This has been a persistent problem on my wife's computer, too.

    Paul Campbell

    :1010146
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