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Incomplete Scans

I just installed the free mac anti virus program and when I scan all files it goes through the process then stops, saying no threar found and the files haven't been scanned.  How do I do a complete scan?

:1005375


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  • I'm having the same problem too. I just installed Sophos 8.0.2C on OS X 10.4.11. But no matter how many times I do a scan, the scans window indicates "this scan has never been completed" for local drives. I don't get any error messages; the scanner just stops before completing with zero threats.

    As per Andrew's suggestions, I've tried enabling archive scanning, but it doesn't help. And I can't find what preference setting to authenticate as admin to scan non-user files.

    Any suggestions? Thanks

    :1006305
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  • I'm having the same problem too. I just installed Sophos 8.0.2C on OS X 10.4.11. But no matter how many times I do a scan, the scans window indicates "this scan has never been completed" for local drives. I don't get any error messages; the scanner just stops before completing with zero threats.

    As per Andrew's suggestions, I've tried enabling archive scanning, but it doesn't help. And I can't find what preference setting to authenticate as admin to scan non-user files.

    Any suggestions? Thanks

    :1006305
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