Guest User!

You are not Sophos Staff.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Can't uninstall - an "incompatible" version of Sophos Anti-Virus is already installed

I want to install the latest version of SAV. When I try to install it though, I get this message

Sophos Anti-Virus can’’’’t be installed on this computer.

Another version of Sophos anti-virus software, which is not compatible with this version, is already installed. You must remove that version before attempting installation again.

I cannot find the Remove Sophos Anti-Virus package in my application folders as others have suggested, nor is it in the library. I see it in my Settings Preferences, but I can't delete it from there.

The version came with my iMac, I've had it since 2006, so it hasn't been updated in a long time.

How can I uninstall my current version so I can install the latest.

:1005043


This thread was automatically locked due to age.
Parents Reply Children
No Data