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Trojans

Abe

I have 4 Trojans on my Mac and don't know how to remove them manually. The Sophos instructions are not clear enough for a computer lay-person like my self.

:1004279


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    1. Open Sophos Anti-Virus
    2. Click Open Quarantine manager
    3. Click on one of the detections (avoid clicking the hyperlinked detection name)
    4. Click the triangle beside Threat Details
    5. Make note of the path to the detection
    6. Click on the triangle beside Custom Scans at the bottom of the page (if that's at the bottom of the page)
    7. Click the + at the bottom of the page
    8. Click the + at the bottom of the page
    9. Navigate to the folder the detection was listed in and click Open
    10. Click the Options tab near the top of the window
    11. Select Log Only, and change it to Delete Threat
    12. Click Done
    13. Click the "Play" button on your new scan (titled "untitled")
    14. Wait for the scan to complete
    15. Double check that the files are gone by clicking Open Quarantine Manager
    16. If they're not gone, you'll have to use the Finder (or TimeMachine) to locate the files and drag them to the trash.
    :1004285
  • 0 in reply to Agile

    Where do I click Quarantine Manager? I can't see the link?

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