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problems scanning USB drive/large folders - Mac OS X 10.6.x with iWork, iLife, multiple partitions

grahamperrin1

Fuller subject:

Sophos Anti-Virus Home Edition stops responding, total system lock-up and other misbehaviour when scanning USB drive, or a folder, greater than 600 MB, on updated Mac OS X 10.6 or 10.6.3 with iWork, iLife and multiple partitions

busterb wrote:

…neither BootCamp nor Parallels Desktop / VMWare Fusion have never been anywhere near …

This is a brand new install of Mac OS 10.6, iWork and iLife only (yes, no third party anything installed) on a freshly formatted drive with two partitions. My system locks up, stop scanning, and otherwise misbehaves when I scan a large folder (by size) or entire external drive hooked up via USB. If I keep it to less than 600 MB, all is well. It seems if I go beyond that, the system locks up, and Sophos will not respond. …

busterb wrote:

… doesn't work on a brand-new install of OS X on a just-formatted drive with no third-party software installed …

… my experience has been the 'free' version is buggy … 

 busterb wrote:

… my personal experience on my Macs is one of total system lock-up when scanning anything over 600 MB. Mind you one of those Macs was a freshly formatted drive, new install of Mac OS 10.6.3 and updated, only Apple software on the drive, nothing third-party save for Sophos Home. …

:1000615


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  • 0

    @ busterb


    I'll be interested to see how this one fans out. 

    Focusing please only on problems that you find with the Home Edition

    (setting aside differences between editions): 

    001. When problems with SAV occur during an on-demand scan: is the black shield in the menu bar animated (signalling for example an update) or static?

    002. Do the problems with SAV affect one computer, or more?

    003. What's the model of the computer, and it's specification?

    004. When you install the OS, do you use 10.6 optical media or 10.6.3 optical media?

    005. When you update to 10.6.4, which method do you use? 

    006. Do you install Sophos Anti-Virus Home Edition before or after applying all Apple updates to the OS? 

    007. Which version of iLife, Mr Bond? Do you install iLife before or after installation of SAV? 

    008. Which version of iWork? Do you install iWork before or after installation of iLife? 

    009. At which stages do you install Apple updates to iLife and Work?

    010. When you partition the internal and external drives, do you use Apple Disk Utility? Which version? 

    011. Is the internal drive partitioned during installation of the OS, or post-installation whilst started from the startup volume?

    012. Do the problems with SAV affect one USB drive, or more?

    013. What's the model/specification of the drive?

    014. For any partition, internal or external, have you used a third party utility such as iPartition?

    015. Other than USB drive(s), do you have any wired or wireless peripherals when problems with SAV occur?

    016. Are all internal and external partitions HFS+ case insensitive and journalled?

    017. Is VM normal or secure? 

    :1000641
Reply
  • 0

    @ busterb


    I'll be interested to see how this one fans out. 

    Focusing please only on problems that you find with the Home Edition

    (setting aside differences between editions): 

    001. When problems with SAV occur during an on-demand scan: is the black shield in the menu bar animated (signalling for example an update) or static?

    002. Do the problems with SAV affect one computer, or more?

    003. What's the model of the computer, and it's specification?

    004. When you install the OS, do you use 10.6 optical media or 10.6.3 optical media?

    005. When you update to 10.6.4, which method do you use? 

    006. Do you install Sophos Anti-Virus Home Edition before or after applying all Apple updates to the OS? 

    007. Which version of iLife, Mr Bond? Do you install iLife before or after installation of SAV? 

    008. Which version of iWork? Do you install iWork before or after installation of iLife? 

    009. At which stages do you install Apple updates to iLife and Work?

    010. When you partition the internal and external drives, do you use Apple Disk Utility? Which version? 

    011. Is the internal drive partitioned during installation of the OS, or post-installation whilst started from the startup volume?

    012. Do the problems with SAV affect one USB drive, or more?

    013. What's the model/specification of the drive?

    014. For any partition, internal or external, have you used a third party utility such as iPartition?

    015. Other than USB drive(s), do you have any wired or wireless peripherals when problems with SAV occur?

    016. Are all internal and external partitions HFS+ case insensitive and journalled?

    017. Is VM normal or secure? 

    :1000641
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