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View Scan Log does not work for custom scans

grahamperrin1

1. install Sophos Anti-Virus 7.2.1C

2. run AutoUpdate

3. add a custom scan

4. run the custom scan

5. Scan menu | View Scan Log

Expected

The log for that scan.

Actual

View Scan Log is greyed out.

Workaround

6. run the predefined Scan Local Drives

7. Scan menu | View Scan Log

8. in Console, Show Log List

9. in the list, navigate to the folder for the custom scan; select one of the logs 

:1000099


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    Hi,

    The "View Scan Log" option form the Scan menu, is to the allow the user to view the Scan Log for the default "Scan Local Drives" Scan.

    To view the Scan Log for a Custom scan Replace Step 5. with:

    5a. Select the correct Custom Scan in the Scan List.

    5.b Cog Menu | View Scan Log

    6. Scan Log opens in Console 

    Hope that Helps.

    :1000117
Reply
  • 0

    Hi,

    The "View Scan Log" option form the Scan menu, is to the allow the user to view the Scan Log for the default "Scan Local Drives" Scan.

    To view the Scan Log for a Custom scan Replace Step 5. with:

    5a. Select the correct Custom Scan in the Scan List.

    5.b Cog Menu | View Scan Log

    6. Scan Log opens in Console 

    Hope that Helps.

    :1000117
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