Guest User!

You are not Sophos Staff.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

System becomes unresponsive

I tried the AV out and found it had negative effects on my system. I have a Macbook Pro 3,1 with a 2.4ghz processor, 4gb of ram and a 500gb hd running 10.6.4. 

I noticed that start ups had become longer and icons on my desktop weren't immediately there, instead there were placeholder dashed rectangles. 

I attempted 2 separate scans. Both resulted about the same. My MBP became unresponsive, the items remaining count stopped and the CPU temperature dropped from an elevated working temp to a lower idle temp. I wasn't able to check through the activity monitor due to the unresponsiveness. Both times I had to press and hold the power button to shut down because clicking restart didnt respond.

Anyone else having this problem?

:1000063


This thread was automatically locked due to age.
Parents
  • Sophos Mac Home AV software hung when trying to scan a win7 Bootcamp or my mounted linux partition.  Not sure which one.

    So made a custom scan _excluding_ Bootcamp and unknown(disk0s3) which is my debian linux partition on my macbook pro 3,1.

    Scanned completed just fine then and no problems found.

    So question to Sophos, will we always have to exclude other partitions that have another OS or such on them?

    *edit* also can you add the custom scan..or pick a default scan from the little default drop list from top bar... cause picking scan local drives I can not do else it will lock up... (cause it doesnt exclude the bootcamp or my linux part** or whatever one it hangs on.  I really dont want to test it to figure it out.

    :1000213
Reply
  • Sophos Mac Home AV software hung when trying to scan a win7 Bootcamp or my mounted linux partition.  Not sure which one.

    So made a custom scan _excluding_ Bootcamp and unknown(disk0s3) which is my debian linux partition on my macbook pro 3,1.

    Scanned completed just fine then and no problems found.

    So question to Sophos, will we always have to exclude other partitions that have another OS or such on them?

    *edit* also can you add the custom scan..or pick a default scan from the little default drop list from top bar... cause picking scan local drives I can not do else it will lock up... (cause it doesnt exclude the bootcamp or my linux part** or whatever one it hangs on.  I really dont want to test it to figure it out.

    :1000213
Children
No Data