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itunes causing beach ball of death with Sophos installed.

Unfortunate problem as I was actually finding Sophos free to be quite unobtrusive. With Sophos installed playing music in itunes is causing the dreaded beachball of death. I tried a couple of things to fix this, disabling genius and home sharing stopped the hangs from being fatal but as soon as one hang had cleared a new one would start seconds later essentially making itunes unusable. Uninstalling Sophos free has fixed the issue.

I had no problems with itunes and Sophos before yesterdays update. Any idea what the issue might be?

I'm on a 2008 imac with a 2.8 GHz C2D and a 4gb of ram. OSX itunes and Sophos where all fully updated.

:1002369


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  • Sophos has updated several times since October, as has OS X and iTunes.  Thank you for the detail; it will help the testing team verify that the next release of SAV does not have this issue with OS X and iTunes on configurations similar to yours.

    :1005587
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  • Sophos has updated several times since October, as has OS X and iTunes.  Thank you for the detail; it will help the testing team verify that the next release of SAV does not have this issue with OS X and iTunes on configurations similar to yours.

    :1005587
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