Sophos used to be able to clean up multiple threats at a time... but as of the past 2 weeks when I try that the threats show as "Cleanup in Progress" for hours without finishing. Most of the time I can resolve one issue at a time, but not always. After a while I kill the app and restart it (one threat from 5/21, Troj/Invo-Zip, shows as "Cleanup Failed".
The console is filled with messages like these:
6/3/14 1:38:58.710 PM SophosSXLD[67]: 20140603 173858.710 P 67 T 217310 ------ 3 - sxl3_service_make_request(): All requests are in use
and a very few of these:
6/3/14 1:38:05.956 PM WindowServer[110]: common_reenable_update: UI updates were finally reenabled by application "Console" after 8.89 seconds (server forcibly re-enabled them after 1.00 seconds)
The machine was restarted last night for a Safari security update... no change in SAV behavior.
Anything I should try to fix this problem? What additional information should I gather to be helpful?
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