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DELETING A THREAT MANUALLY - FINDING THE THREAT

colettenorris

Whenever I do a full scan, Sophos finds the same two threats which need to be manually removed.  The trouble is I can't find the location folder of these threats as whenever I search for the filename on my mac they just can't be found.

Does anyone know of a way I can find the path to where these threats are located so I can manually remove them?  

Thanks

Colette     :smileyvery-happy:

:1001219


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  • 0
    Agile wrote:

    You will find that if you click on the path listed, you are actually able to see the entire path, as well as select it and copy/paste to somewhere else.  The path is also available in the scan log.

    I can't see the entire path, no matter what I do. I have figured out that I can select the entire path and copy/paste it into a text editor where the full path will be visible, but there is no way to display the full path in Sophos. And pulling up the Scan Log opens Console and displays what seems to be non-stop gibberish that extends into infinity (only a slight exaggeration) -- hard to make heads or tails out of it.

    Since I can't/shouldn't try to remove threats from my Time Machine backup, I've excluded that disk from Sophos. I've also deleted all those threats from the Quarantine Manager. And, lastly, since they were all contained in email attachments, I have removed all suspect files from my Library/Mail folder so the threats should now exist only in my backup. And, since they aren't files I would ever restore intentionally or open under any circumstances, there is no harm in just leaving them there.

    :1006189
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  • 0
    Agile wrote:

    You will find that if you click on the path listed, you are actually able to see the entire path, as well as select it and copy/paste to somewhere else.  The path is also available in the scan log.

    I can't see the entire path, no matter what I do. I have figured out that I can select the entire path and copy/paste it into a text editor where the full path will be visible, but there is no way to display the full path in Sophos. And pulling up the Scan Log opens Console and displays what seems to be non-stop gibberish that extends into infinity (only a slight exaggeration) -- hard to make heads or tails out of it.

    Since I can't/shouldn't try to remove threats from my Time Machine backup, I've excluded that disk from Sophos. I've also deleted all those threats from the Quarantine Manager. And, lastly, since they were all contained in email attachments, I have removed all suspect files from my Library/Mail folder so the threats should now exist only in my backup. And, since they aren't files I would ever restore intentionally or open under any circumstances, there is no harm in just leaving them there.

    :1006189
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