Guest User!

You are not Sophos Staff.

Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 60 replies
  • Subscribers 6 subscribers
  • Views 170241 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

DELETING A THREAT MANUALLY - FINDING THE THREAT

colettenorris

Whenever I do a full scan, Sophos finds the same two threats which need to be manually removed.  The trouble is I can't find the location folder of these threats as whenever I search for the filename on my mac they just can't be found.

Does anyone know of a way I can find the path to where these threats are located so I can manually remove them?  

Thanks

Colette     :smileyvery-happy:

:1001219


This thread was automatically locked due to age.
Parents
  • 0

    We currently have a policy not to clean up inside backup archives, as this could damage the integrity of the backup.

    You will find that if you click on the path listed, you are actually able to see the entire path, as well as select it and copy/paste to somewhere else.  The path is also available in the scan log.

    The issue with finding threats and then not displaying them is usually down to finding threats in temporary files that are gone by the time the QM is opened.  Since they no longer exist, it doesn't display them.

    :1006153
Reply
  • 0

    We currently have a policy not to clean up inside backup archives, as this could damage the integrity of the backup.

    You will find that if you click on the path listed, you are actually able to see the entire path, as well as select it and copy/paste to somewhere else.  The path is also available in the scan log.

    The issue with finding threats and then not displaying them is usually down to finding threats in temporary files that are gone by the time the QM is opened.  Since they no longer exist, it doesn't display them.

    :1006153
Children
No Data