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DELETING A THREAT MANUALLY - FINDING THE THREAT

colettenorris

Whenever I do a full scan, Sophos finds the same two threats which need to be manually removed.  The trouble is I can't find the location folder of these threats as whenever I search for the filename on my mac they just can't be found.

Does anyone know of a way I can find the path to where these threats are located so I can manually remove them?  

Thanks

Colette     :smileyvery-happy:

:1001219


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  • 0

    I have 8 items of listed threats that have to be removed manually and the sophos page should simply include a path or way to help automatically delete them by simply selecting the file. I am not a computer whiz and I have no idea to do an advanced scan including the 8 threats to delete them. Once they are in the quarantine box I would gladly pay for a way to select them and have sophos manually delete them.

          I say name a resonable price and I'll pay

    :1004361
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  • 0

    I have 8 items of listed threats that have to be removed manually and the sophos page should simply include a path or way to help automatically delete them by simply selecting the file. I am not a computer whiz and I have no idea to do an advanced scan including the 8 threats to delete them. Once they are in the quarantine box I would gladly pay for a way to select them and have sophos manually delete them.

          I say name a resonable price and I'll pay

    :1004361
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