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DELETING A THREAT MANUALLY - FINDING THE THREAT

colettenorris

Whenever I do a full scan, Sophos finds the same two threats which need to be manually removed.  The trouble is I can't find the location folder of these threats as whenever I search for the filename on my mac they just can't be found.

Does anyone know of a way I can find the path to where these threats are located so I can manually remove them?  

Thanks

Colette     :smileyvery-happy:

:1001219


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    Hello TEL,

    is simply choosing to delete it sufficient

    simply put cleanup are (can be) two (different) things:  1) removing malicious code or instructions from an infected file and 2) reverting or at least "nullifying" potential side effects and/or modifications. If a file is malicious in its entirety then deletion is the only way to "clean it up" anyway. Also it's not always feasible to remove a malicious item from an archive.

    There's no need to deal with threats individually if a scan encompasses all of them. If you've first scanned without the delete option setting this option a rerunning the scan will delete the threats.

    will SOPHOS initially stop them

    It might not prevent downloading them but as soon they are accessed (i.e. about to be "used") the on access scanner will detect and block (or cleanup/delete if it is configured to do so) them.

    HTH

    Christian 

    :1002671
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  • 0

    Hello TEL,

    is simply choosing to delete it sufficient

    simply put cleanup are (can be) two (different) things:  1) removing malicious code or instructions from an infected file and 2) reverting or at least "nullifying" potential side effects and/or modifications. If a file is malicious in its entirety then deletion is the only way to "clean it up" anyway. Also it's not always feasible to remove a malicious item from an archive.

    There's no need to deal with threats individually if a scan encompasses all of them. If you've first scanned without the delete option setting this option a rerunning the scan will delete the threats.

    will SOPHOS initially stop them

    It might not prevent downloading them but as soon they are accessed (i.e. about to be "used") the on access scanner will detect and block (or cleanup/delete if it is configured to do so) them.

    HTH

    Christian 

    :1002671
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