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DELETING A THREAT MANUALLY - FINDING THE THREAT

Whenever I do a full scan, Sophos finds the same two threats which need to be manually removed.  The trouble is I can't find the location folder of these threats as whenever I search for the filename on my mac they just can't be found.

Does anyone know of a way I can find the path to where these threats are located so I can manually remove them?  

Thanks

Colette     :smileyvery-happy:

:1001219


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  • I just went through the same frustration, but got it fixed. Sophos should list a file name with the threat. I had to go to my Java cache and each folder to find the file, I then just deleted it. That got rid of the threat. Hope this helps.

    :1002665
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  • I just went through the same frustration, but got it fixed. Sophos should list a file name with the threat. I had to go to my Java cache and each folder to find the file, I then just deleted it. That got rid of the threat. Hope this helps.

    :1002665
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