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DELETING A THREAT MANUALLY - FINDING THE THREAT

Whenever I do a full scan, Sophos finds the same two threats which need to be manually removed.  The trouble is I can't find the location folder of these threats as whenever I search for the filename on my mac they just can't be found.

Does anyone know of a way I can find the path to where these threats are located so I can manually remove them?  

Thanks

Colette     :smileyvery-happy:

:1001219


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  • lynne wrote:

    I found that I actually had to go into Time Machine, find one instance of the infected file, right click on the file, and then select: delete all backups. That deleted all of the files of the same name in Time Machine. I was not able to find those files searching in Finder and when I found them manually, I was not able to delete them. The work had to be done within Time Machine.


    That is to be expected with Time Machine.

    The contents of Time Machine are not "normally" visible to the finder.... only via the Time Machine interface.

    Because of the structure of Time Machine (it is basically a database, not a file system as such), the Finder is "prohibited" from working with those files. 

    :1001991
Reply

  • lynne wrote:

    I found that I actually had to go into Time Machine, find one instance of the infected file, right click on the file, and then select: delete all backups. That deleted all of the files of the same name in Time Machine. I was not able to find those files searching in Finder and when I found them manually, I was not able to delete them. The work had to be done within Time Machine.


    That is to be expected with Time Machine.

    The contents of Time Machine are not "normally" visible to the finder.... only via the Time Machine interface.

    Because of the structure of Time Machine (it is basically a database, not a file system as such), the Finder is "prohibited" from working with those files. 

    :1001991
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