Guest User!

You are not Sophos Staff.

Thread Info
  • State Not Answered
  • Locked Locked
  • Replies 60 replies
  • Subscribers 6 subscribers
  • Views 170198 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

DELETING A THREAT MANUALLY - FINDING THE THREAT

colettenorris

Whenever I do a full scan, Sophos finds the same two threats which need to be manually removed.  The trouble is I can't find the location folder of these threats as whenever I search for the filename on my mac they just can't be found.

Does anyone know of a way I can find the path to where these threats are located so I can manually remove them?  

Thanks

Colette     :smileyvery-happy:

:1001219


This thread was automatically locked due to age.
Parents
  • 0

    I'm using a MacBook Pro, OS 10.6.6. Saphos detected two viruses (Mal/Generic L, Mal/TDSSPack-Z) in .exe files in the backup files (Time Machine). Full scan stated to do a manual clean up. I've run custom scans multiple times using both the folders that the files were in as well as targeting the specific files. I've chosen the option to "delete files." Still, the files are there and the custom scans continue to tell me that threats were found. They are not cleared from the Quarantine Manager or from the listing of current threats. Virus Barrier X6 did not recognize them when I ran that. Please tell me how to get rid of them so that I can run boot camp and install Windows without existing threats.

    :1001849
Reply
  • 0

    I'm using a MacBook Pro, OS 10.6.6. Saphos detected two viruses (Mal/Generic L, Mal/TDSSPack-Z) in .exe files in the backup files (Time Machine). Full scan stated to do a manual clean up. I've run custom scans multiple times using both the folders that the files were in as well as targeting the specific files. I've chosen the option to "delete files." Still, the files are there and the custom scans continue to tell me that threats were found. They are not cleared from the Quarantine Manager or from the listing of current threats. Virus Barrier X6 did not recognize them when I ran that. Please tell me how to get rid of them so that I can run boot camp and install Windows without existing threats.

    :1001849
Children
No Data