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DELETING A THREAT MANUALLY - FINDING THE THREAT

colettenorris

Whenever I do a full scan, Sophos finds the same two threats which need to be manually removed.  The trouble is I can't find the location folder of these threats as whenever I search for the filename on my mac they just can't be found.

Does anyone know of a way I can find the path to where these threats are located so I can manually remove them?  

Thanks

Colette     :smileyvery-happy:

:1001219


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    I have a Mal/Generic-L threat in "setup.exe,..." and the same threat in "toolbr.exe".  I have a threat, Troj/BadBean-A in 2bbf6c6d. iI follow all of the steps. when I hit the plus sign to do the search, and select my hard drive as the place to search, numerous items come up insetup.exe.  Nothing comes up in toolbr.exe.  One item comes up for the group of numbers and letters.

    The finder finds nothing for toolbr.exe.  It finds many for setup.exe.  It finds one for 2bbf6c6d.  I

    I have added the one with all the numbers and letters, and the Aol toolbar which is the closest I could find.  I am afraid to add all the setup.exe items because maybe some of them are necessary, uninfected, and I don't want them deleted.   I have selected 'Delete Threat" in the options.  the custom scan runs quickly when I start it, but it finds no threat even the the whole system scan found threats.

    What am I doing wrong?

    :1001557
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  • 0

    I have a Mal/Generic-L threat in "setup.exe,..." and the same threat in "toolbr.exe".  I have a threat, Troj/BadBean-A in 2bbf6c6d. iI follow all of the steps. when I hit the plus sign to do the search, and select my hard drive as the place to search, numerous items come up insetup.exe.  Nothing comes up in toolbr.exe.  One item comes up for the group of numbers and letters.

    The finder finds nothing for toolbr.exe.  It finds many for setup.exe.  It finds one for 2bbf6c6d.  I

    I have added the one with all the numbers and letters, and the Aol toolbar which is the closest I could find.  I am afraid to add all the setup.exe items because maybe some of them are necessary, uninfected, and I don't want them deleted.   I have selected 'Delete Threat" in the options.  the custom scan runs quickly when I start it, but it finds no threat even the the whole system scan found threats.

    What am I doing wrong?

    :1001557
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