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DELETING A THREAT MANUALLY - FINDING THE THREAT

colettenorris

Whenever I do a full scan, Sophos finds the same two threats which need to be manually removed.  The trouble is I can't find the location folder of these threats as whenever I search for the filename on my mac they just can't be found.

Does anyone know of a way I can find the path to where these threats are located so I can manually remove them?  

Thanks

Colette     :smileyvery-happy:

:1001219


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  • 0

    Thank you again Andrew,

    Are steps 9-12 

    • 9 Click the + at the bottom left
    • 10 Select your external drive
    • 11 Click the Open button
    • 12 Click the Done button  ?

     or are they a different steps 9-12? If they are different please tell me what they are as I've lost them.

    • 14. Follow the cleanup instructions you already have. What are the clean up instructions that I already have?  Thank you so much for your help.
    :1001501
Reply
  • 0

    Thank you again Andrew,

    Are steps 9-12 

    • 9 Click the + at the bottom left
    • 10 Select your external drive
    • 11 Click the Open button
    • 12 Click the Done button  ?

     or are they a different steps 9-12? If they are different please tell me what they are as I've lost them.

    • 14. Follow the cleanup instructions you already have. What are the clean up instructions that I already have?  Thank you so much for your help.
    :1001501
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