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DELETING A THREAT MANUALLY - FINDING THE THREAT

colettenorris

Whenever I do a full scan, Sophos finds the same two threats which need to be manually removed.  The trouble is I can't find the location folder of these threats as whenever I search for the filename on my mac they just can't be found.

Does anyone know of a way I can find the path to where these threats are located so I can manually remove them?  

Thanks

Colette     :smileyvery-happy:

:1001219


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  • 0

    I'm still having problems.

    1. I did not find the open file, but I clicked done in the expanded menu. in #4 of your instructions:

    " the bottom lect is a triangle next to Custom Scans." What is lect? I named the scan in the scam name field as Infected files, but its just a name I thought up. What are the clean up instructions that I already have? I'm sorry that I just do not get your instructions. Thank you very much for your help!

    :1001465
Reply
  • 0

    I'm still having problems.

    1. I did not find the open file, but I clicked done in the expanded menu. in #4 of your instructions:

    " the bottom lect is a triangle next to Custom Scans." What is lect? I named the scan in the scam name field as Infected files, but its just a name I thought up. What are the clean up instructions that I already have? I'm sorry that I just do not get your instructions. Thank you very much for your help!

    :1001465
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