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DELETING A THREAT MANUALLY - FINDING THE THREAT

colettenorris

Whenever I do a full scan, Sophos finds the same two threats which need to be manually removed.  The trouble is I can't find the location folder of these threats as whenever I search for the filename on my mac they just can't be found.

Does anyone know of a way I can find the path to where these threats are located so I can manually remove them?  

Thanks

Colette     :smileyvery-happy:

:1001219


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  • 0
    1. Open Sophos Anti-Virus
    2. A window opens with SOPHOS across the top and Scan Local Drives underneath
    3. At the bottom right is an Open Quarantine Manager... button
    4. At the bottom left is a triangle next to Custom Scans
    5. Click the triangle
    6. The Custom Scan part of the window expands
    7. Click the + at the bottom left
    8. Name the scan in the Scan Name field
    9. Click the + at the bottom left
    10. Select your external drive
    11. Click the Open button
    12. Click the Done button
    13. Click the "Play >" button on the custom scan you created
    14. Follow the cleanup instructions you already have.
    :1001457
Reply
  • 0
    1. Open Sophos Anti-Virus
    2. A window opens with SOPHOS across the top and Scan Local Drives underneath
    3. At the bottom right is an Open Quarantine Manager... button
    4. At the bottom left is a triangle next to Custom Scans
    5. Click the triangle
    6. The Custom Scan part of the window expands
    7. Click the + at the bottom left
    8. Name the scan in the Scan Name field
    9. Click the + at the bottom left
    10. Select your external drive
    11. Click the Open button
    12. Click the Done button
    13. Click the "Play >" button on the custom scan you created
    14. Follow the cleanup instructions you already have.
    :1001457
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