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DELETING A THREAT MANUALLY - FINDING THE THREAT

colettenorris

Whenever I do a full scan, Sophos finds the same two threats which need to be manually removed.  The trouble is I can't find the location folder of these threats as whenever I search for the filename on my mac they just can't be found.

Does anyone know of a way I can find the path to where these threats are located so I can manually remove them?  

Thanks

Colette     :smileyvery-happy:

:1001219


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  • 0

    You don't have to specify the exact location (file) in the custom scan, part of the path is sufficient (indeed anything "higher up" including all of your Mac will work although scanning will take significantly longer). So in your example adding (user)/(folder)/(library)/ will do (and even if you can't find the item easily  the custom scan will as did the one which originally found the threat).

    HTH

    Christian 

    :1001263
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  • 0

    You don't have to specify the exact location (file) in the custom scan, part of the path is sufficient (indeed anything "higher up" including all of your Mac will work although scanning will take significantly longer). So in your example adding (user)/(folder)/(library)/ will do (and even if you can't find the item easily  the custom scan will as did the one which originally found the threat).

    HTH

    Christian 

    :1001263
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