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Installation Failed Message

I just d/l Sophos Anti-Virus for Mac Home Edition, ran the installation process and keep getting this message.

The message appears in "Summary".

"The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance."

:1001079


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  • Yes, I have already tried repairing permissions.  I only have my main account (with admin privileges), and the guest account enabled.  I only have one partition (Macintosh HD), and I am not using FileVault to encrypt.  I have also tried installing the software from the root user without any luck.  Frankly, I am at a loss of how to resolve this problem.  Since other people are able to install it just fine, it must be something unique about my setup, yet I can't seem to think of what it might be.  I feel I have a pretty typical setup.  Thanks again for your help Andrew.

    :1001125
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  • Yes, I have already tried repairing permissions.  I only have my main account (with admin privileges), and the guest account enabled.  I only have one partition (Macintosh HD), and I am not using FileVault to encrypt.  I have also tried installing the software from the root user without any luck.  Frankly, I am at a loss of how to resolve this problem.  Since other people are able to install it just fine, it must be something unique about my setup, yet I can't seem to think of what it might be.  I feel I have a pretty typical setup.  Thanks again for your help Andrew.

    :1001125
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