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Uncommanded Restarts

Anyone experiencing uncommanded restarts..??....Since installing Sophos Home the Mac restarts without a command once or twice a day.Uninstalled Sophos & everything is OK. Any comments would be welcome....PC

(MacPro (2008) O.S.10.6.6)

:1002073


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  • I'm having a similar problem on older Mac Mini.  

    Really strange.  Sophos was installed.  All files scanned.  No suspected files.  

    Sophos running in background causing computer to run very slow.

    Turned Sophos off.

    All seems fine.

    Went to bed, got up computer is shut down

    Toggled start button.

    Kernel Panic!

    Wrote down some of the data displayed on black screen and noted that it said:

    "BSD process name corresponding to current thread:  Sophos AntiVirus"

    It said a lot of other things but I thought this one was most relevant.

    In all my years with Mac's this is first time I ever saw such a shutdown.

    Held power button down until it went out.

    Waited about 30 seconds.

    Started machine with Pram Start

    I forwarded the report to Apple.

    I could not print out the report....any suggestions?

    Turned on Sophos and now running a full scan, 

    for life of me, can't understand how this could have happened.

    This all on wife's Mac.

    Any comments would be appreciated.

     
    :1004253
Reply
  • I'm having a similar problem on older Mac Mini.  

    Really strange.  Sophos was installed.  All files scanned.  No suspected files.  

    Sophos running in background causing computer to run very slow.

    Turned Sophos off.

    All seems fine.

    Went to bed, got up computer is shut down

    Toggled start button.

    Kernel Panic!

    Wrote down some of the data displayed on black screen and noted that it said:

    "BSD process name corresponding to current thread:  Sophos AntiVirus"

    It said a lot of other things but I thought this one was most relevant.

    In all my years with Mac's this is first time I ever saw such a shutdown.

    Held power button down until it went out.

    Waited about 30 seconds.

    Started machine with Pram Start

    I forwarded the report to Apple.

    I could not print out the report....any suggestions?

    Turned on Sophos and now running a full scan, 

    for life of me, can't understand how this could have happened.

    This all on wife's Mac.

    Any comments would be appreciated.

     
    :1004253
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