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Uncommanded Restarts

Anyone experiencing uncommanded restarts..??....Since installing Sophos Home the Mac restarts without a command once or twice a day.Uninstalled Sophos & everything is OK. Any comments would be welcome....PC

(MacPro (2008) O.S.10.6.6)

:1002073


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  • Further to my previous post I might be on the way to a fix for these uncommanded restarts. There is quite a long thread  about unplanned restarts at the Apple forums and it was kind of interesting to see quite a few 2008 Power Macs showing up in there.

    My computer has not done an unplanned restart since I did these three steps:

    1 - reset the system management controller (involves turning off the Mac and pulling the power cable out from the back of the Mac for at least 15 seconds)

    2 - zap the PRAM

    3 - go to the Energy Saver tab in System Prefs and click on the Restore Defaults button. You can then adjust the sliders back to how you want.

    This suggestion was one of a bunch of suggestions in the thread. I don't understand the connection between my restarts and the Sophos auto-updates which I was experiencing but it is possible that the whole Mac had somehow become unstable as a result of something that was not related to Sophos. Anyway, it's been almost three weeks now without an uplanned restart so I'm hoping it's okay.

    :1004169
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  • Further to my previous post I might be on the way to a fix for these uncommanded restarts. There is quite a long thread  about unplanned restarts at the Apple forums and it was kind of interesting to see quite a few 2008 Power Macs showing up in there.

    My computer has not done an unplanned restart since I did these three steps:

    1 - reset the system management controller (involves turning off the Mac and pulling the power cable out from the back of the Mac for at least 15 seconds)

    2 - zap the PRAM

    3 - go to the Energy Saver tab in System Prefs and click on the Restore Defaults button. You can then adjust the sliders back to how you want.

    This suggestion was one of a bunch of suggestions in the thread. I don't understand the connection between my restarts and the Sophos auto-updates which I was experiencing but it is possible that the whole Mac had somehow become unstable as a result of something that was not related to Sophos. Anyway, it's been almost three weeks now without an uplanned restart so I'm hoping it's okay.

    :1004169
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