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Uncommanded Restarts

Anyone experiencing uncommanded restarts..??....Since installing Sophos Home the Mac restarts without a command once or twice a day.Uninstalled Sophos & everything is OK. Any comments would be welcome....PC

(MacPro (2008) O.S.10.6.6)

:1002073


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  • I think this is happening to me too.

    8-core Mac Pro (2008 model) OS X 10.6.8. I was able to reliably reproduce the restarts when I was trying to run an Office 2011 updater at the same time that Sophos was running its daily auto-update. As soon as I waited until Sophos had finished updating then I could update Office without the computer doing an unplanned restart. But the computer restarted itself yesterday too when I was not doing anything at all and I believe it happened during the Sophos autoupdate. Prior to this, I was getting lots of unplanned restarts, similar to PC it was happening about 2 or 3 times a day. Replaced a hard drive and the problems went away for a few weeks until yesterday. No warnings - the screen just suddenly goes black and then the machine starts up again.

    I can not say for certain if yesterday's restart had anything to do with Sophos but I will be uninstalling Sophos and seeing if the restarts happen again.

    :1003963
Reply
  • I think this is happening to me too.

    8-core Mac Pro (2008 model) OS X 10.6.8. I was able to reliably reproduce the restarts when I was trying to run an Office 2011 updater at the same time that Sophos was running its daily auto-update. As soon as I waited until Sophos had finished updating then I could update Office without the computer doing an unplanned restart. But the computer restarted itself yesterday too when I was not doing anything at all and I believe it happened during the Sophos autoupdate. Prior to this, I was getting lots of unplanned restarts, similar to PC it was happening about 2 or 3 times a day. Replaced a hard drive and the problems went away for a few weeks until yesterday. No warnings - the screen just suddenly goes black and then the machine starts up again.

    I can not say for certain if yesterday's restart had anything to do with Sophos but I will be uninstalling Sophos and seeing if the restarts happen again.

    :1003963
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