Guest User!

You are not Sophos Staff.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

On Access Scanning suddenly disabled

Happened suddenly on the 10.6. This was in the log

com.sophos.intercheck: Info:    ic_worker_start: unable to load on access kext at 14:40 on 20 May 2014

 

Restarting didn't get it back. Ran launchctl -w load  both for the entire kext and then the executable alone, but that didn't work. Next tried running the executable from sudo and got

 

sudo: unable to execute /System/Library/Extensions/SophosOnAccessInterceptor.kext/Contents/MacOS/Sophos Anti-Virus: Bad executable (or shared library)

Finally, an uninstall and reinstall fixed it (fortunately, the uninstall didn't remove the preference .plist and/or cache, so I didn't have to redo all my prefs.) But would like to know what else I could have done without reinstalling, and what happened here? Seems the executable got corrupt? Out of the blue.

:1017341


This thread was automatically locked due to age.
Parents
  • Ruckus, while we're at it, I have several questions about versions and numbering.

    This is what I'm seeing for About  from the app itself.

    Screen Shot 2014-05-22 at 9.38.04 PM.png

    Before the update to the 9.0.11, I think Threat data was at 4.98. But what I'm finding really puzzling is that there are two different Sophos apps in /Applications, Sophos.app at 9.0.1 and the Home Edition at 9.0.8. How did I get these two, and besides, why is the Home Edition app listed here, or in Get Info, at 9.0.8, even after the update to 9.0.11? (This screenshot is from the 10.8.5. The 10.6.8, after updating to 9.0.11, shows only the Home Edition app at 9.0.8.)

    Screen Shot 2014-05-23 at 10.46.30 AM.png

    :1017495
Reply
  • Ruckus, while we're at it, I have several questions about versions and numbering.

    This is what I'm seeing for About  from the app itself.

    Screen Shot 2014-05-22 at 9.38.04 PM.png

    Before the update to the 9.0.11, I think Threat data was at 4.98. But what I'm finding really puzzling is that there are two different Sophos apps in /Applications, Sophos.app at 9.0.1 and the Home Edition at 9.0.8. How did I get these two, and besides, why is the Home Edition app listed here, or in Get Info, at 9.0.8, even after the update to 9.0.11? (This screenshot is from the 10.8.5. The 10.6.8, after updating to 9.0.11, shows only the Home Edition app at 9.0.8.)

    Screen Shot 2014-05-23 at 10.46.30 AM.png

    :1017495
Children
No Data
Share Feedback
×

Submitted a Tech Support Case lately from the Support Portal?