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On Access Scanning suddenly disabled

brvx

Happened suddenly on the 10.6. This was in the log

com.sophos.intercheck: Info:    ic_worker_start: unable to load on access kext at 14:40 on 20 May 2014

 

Restarting didn't get it back. Ran launchctl -w load  both for the entire kext and then the executable alone, but that didn't work. Next tried running the executable from sudo and got

 

sudo: unable to execute /System/Library/Extensions/SophosOnAccessInterceptor.kext/Contents/MacOS/Sophos Anti-Virus: Bad executable (or shared library)

Finally, an uninstall and reinstall fixed it (fortunately, the uninstall didn't remove the preference .plist and/or cache, so I didn't have to redo all my prefs.) But would like to know what else I could have done without reinstalling, and what happened here? Seems the executable got corrupt? Out of the blue.

:1017341


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    Interesting that this was on 10.6.8, which is where I also encountered this problem--coudln't get on-access scanning going again, no matter what I tried, including hitting the Start Scanning button. Wonder if this is a 10.6 specific updating bug? Had no problem updating from 10.8.5.

    FWIW, my fix was to uninstall then reinstall the 9.0.8, the zip for which I had saved. Next, I did a manual update, which brought it to the 9.0.11. If you uninstall then reinstall by getting the 9.0.11 directly, then maybe you won't have to force the updating, as I had to.

    EDIT: didn't think of trying to re-load the LaunchDaemon. That's what I'd try first, according to Ruckus's directions.

    :1017485
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  • 0

    Interesting that this was on 10.6.8, which is where I also encountered this problem--coudln't get on-access scanning going again, no matter what I tried, including hitting the Start Scanning button. Wonder if this is a 10.6 specific updating bug? Had no problem updating from 10.8.5.

    FWIW, my fix was to uninstall then reinstall the 9.0.8, the zip for which I had saved. Next, I did a manual update, which brought it to the 9.0.11. If you uninstall then reinstall by getting the 9.0.11 directly, then maybe you won't have to force the updating, as I had to.

    EDIT: didn't think of trying to re-load the LaunchDaemon. That's what I'd try first, according to Ruckus's directions.

    :1017485
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