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On Access Scanning suddenly disabled

brvx

Happened suddenly on the 10.6. This was in the log

com.sophos.intercheck: Info:    ic_worker_start: unable to load on access kext at 14:40 on 20 May 2014

 

Restarting didn't get it back. Ran launchctl -w load  both for the entire kext and then the executable alone, but that didn't work. Next tried running the executable from sudo and got

 

sudo: unable to execute /System/Library/Extensions/SophosOnAccessInterceptor.kext/Contents/MacOS/Sophos Anti-Virus: Bad executable (or shared library)

Finally, an uninstall and reinstall fixed it (fortunately, the uninstall didn't remove the preference .plist and/or cache, so I didn't have to redo all my prefs.) But would like to know what else I could have done without reinstalling, and what happened here? Seems the executable got corrupt? Out of the blue.

:1017341


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  • 0

    I have a similar problem. I am running Mac OS 10.6.8. Sophos is updated to version 9.0.11. The on-access scan was suddenly disabled yesterday, and I cannot re-enable it.  When I open Sophos preferences, On Access tab, it says that "on access scanner is off". I click the lock to make changes, then I click "Start Scanning", but nothing happens. I cannot turn the On Access back on. I attached a screen shot of the Preferences. Please advise. What should I do?

    :1017477
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  • 0

    I have a similar problem. I am running Mac OS 10.6.8. Sophos is updated to version 9.0.11. The on-access scan was suddenly disabled yesterday, and I cannot re-enable it.  When I open Sophos preferences, On Access tab, it says that "on access scanner is off". I click the lock to make changes, then I click "Start Scanning", but nothing happens. I cannot turn the On Access back on. I attached a screen shot of the Preferences. Please advise. What should I do?

    :1017477
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