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New user several questions

First, for the automatic update interval, how is the time calculated? Is it ordinary chronological time, or is it actual computer running time. For example, if I select automatic updating for daily, with the last update having occurred at 9 AM Tuesday, will the next update happen at 9 AM Wednesday, provided the computer is not sleeping at that moment. Or will it need 24 hours of actual computer running time, which might not happen if the computer is sleeping for extended periods perhaps until several days later?

Second, I ran Sophos (9.0.8) yesterday booted from a 10.6.8 partition on an external drive. It calculated something like 1,900,000 files/folders to scan. The 10.6.8 boot volume was only around 701,000. The other volume on that drive, a 10.8.5, is around 607,000, which, if Sophos was scanning both, still comes nowhere near close to the total Sophos calculated. If I add in the internal 10.6.8 volume, the total is a figure around 2,001,000, still not the 1,900,000 I saw, but more plausible. Was it scanning all three volumes? I am very puzzled about the number of files Sophos calculated. Naturally, this scan took far longer than intended.

Finally, although I logged in to my admin user in order to run the scan, I am normally running out of a standard account for security. So, of course, there I could see that my admin user was out of bounds. But from the standard user, I ran a shell script which opened Sophos with root privileges (do shell script "/Applications/'Sophos Anti-Virus.app'/Contents/MacOS/'Sophos Anti-Virus' > /dev/null 2>&1 &" with administrator privileges) When I opened Sophos that way, I was able to see the other user, but I still got the notice that I was running using "current privileges." Not sure why that didn't disappear when opened as root, but what I wonder is, since that notice didn't disappear, if running as root will have the necessary privileges needed to scan all system files, and if anything is found, will I be able to "clean" that infection--should it really need to be cleaned? I would not like to have to log in to my admin account in order to do either of those, completely scan all system files, and clean, when necessary.


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  • I am so sorry to post this as an reply, but I had difficulties to find the “submit/post a question” key and option on this site!

     I have Mac OS X 10.7.5 Lion 2012,  as it was suggested in the Apple forum, I downloaded the Sophos av for Mac,  but keep seeing the following warning in auto up date.   Please help

    3/5/14 10:42:08.332 AM SophosWebD: <SMENode: 0x7ff9cb042dd0> localNode csc:1ERROR! encountered an error while writing to outputstream| error:Error Domain=NSPOSIXErrorDomain Code=32 "The operation couldn’’’’t be completed. Broken pipe" UserInfo=0x7ff9cb020910 {}

    com.sophos.autoupdate: Error:       Could not contact primary server at 10:23 on 05 March 2014

    com.sophos.autoupdate:       Access was denied

    com.sophos.autoupdate:

    :1016107
Reply
  • I am so sorry to post this as an reply, but I had difficulties to find the “submit/post a question” key and option on this site!

     I have Mac OS X 10.7.5 Lion 2012,  as it was suggested in the Apple forum, I downloaded the Sophos av for Mac,  but keep seeing the following warning in auto up date.   Please help

    3/5/14 10:42:08.332 AM SophosWebD: <SMENode: 0x7ff9cb042dd0> localNode csc:1ERROR! encountered an error while writing to outputstream| error:Error Domain=NSPOSIXErrorDomain Code=32 "The operation couldn’’’’t be completed. Broken pipe" UserInfo=0x7ff9cb020910 {}

    com.sophos.autoupdate: Error:       Could not contact primary server at 10:23 on 05 March 2014

    com.sophos.autoupdate:       Access was denied

    com.sophos.autoupdate:

    :1016107
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