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Sophos Icon blacked out

jamesd

Hi, Im familiar with Sophos for Windows, but Ive only recently got an iMac & istalled Sophos. It appears to be installed correctly & Ive updated it, howevere the icon on the top tool bar is black - is this normal? I was just exepcting it to be blue or something. When I right click the "up to date" field is greyed out & I can "update now"...Can someone just confirm that this icon represents "all is well"

Many thanks

:1016039


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    jamesd wrote:

    ...When I right click the "up to date" field is greyed out & I can "update now"...Can someone just confirm that this icon represents "all is well"...

    When the icon is black and has a black "S" in it, all is well and on-access scanning is active. If you turn on-access scanning off, the icon will turn to gray. You can force updating by selecting "update now" to avoid having it happen in the midst of some other download, and I do that routinely when I boot up.
    Normally, an update runs into KB's and is very quick, but yesterday, I cloned a Lion partition, ran the Sophos update and downloaded about 30KB. Then I upgraded the partition to Mavericks, ran Sophos update again, and it downloaded close to 130 MB of data. The version numbers didn't change but it seems to have been updated special for Mavericks. The point is you can't predict how big the update will be so forcing the update makes it a good time for you.
    :1016043
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  • 0
    jamesd wrote:

    ...When I right click the "up to date" field is greyed out & I can "update now"...Can someone just confirm that this icon represents "all is well"...

    When the icon is black and has a black "S" in it, all is well and on-access scanning is active. If you turn on-access scanning off, the icon will turn to gray. You can force updating by selecting "update now" to avoid having it happen in the midst of some other download, and I do that routinely when I boot up.
    Normally, an update runs into KB's and is very quick, but yesterday, I cloned a Lion partition, ran the Sophos update and downloaded about 30KB. Then I upgraded the partition to Mavericks, ran Sophos update again, and it downloaded close to 130 MB of data. The version numbers didn't change but it seems to have been updated special for Mavericks. The point is you can't predict how big the update will be so forcing the update makes it a good time for you.
    :1016043
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