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Can't download MacHomeAV, stuck on EULA page

mainer

This morning I got the dreaded "Sophos anti-virus is not running" with the grayed-out icon. A search found people advising a reinstall. I couldn't find the old installer so I went to Sophos to download whatever the latest versions is. I got stuck on the EULA page. I read it, but every time I checked the box at the bottom and clicked Submit it returned me to that page. How does one get past that?

Thanks.

:1020131


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    Success.

    I had already tried both Safari and Chrome (my default) to see if browser change was problem, and I had tried with and without VPN.

    Went back and tried again with Chrome and VPN off and cleared with a reboot, and was able to download the zip file from the download link.

    Guess needed a clean reboot to clear the VPN completely to allow the location to set for the download.
    Might wish to include that in the pre-download information to disengage any VPN prior to attempting download.

    Thanks,

    Jeff Black

    :1020187
Reply
  • 0

    Success.

    I had already tried both Safari and Chrome (my default) to see if browser change was problem, and I had tried with and without VPN.

    Went back and tried again with Chrome and VPN off and cleared with a reboot, and was able to download the zip file from the download link.

    Guess needed a clean reboot to clear the VPN completely to allow the location to set for the download.
    Might wish to include that in the pre-download information to disengage any VPN prior to attempting download.

    Thanks,

    Jeff Black

    :1020187
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