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Mac OS X 10.9 "Mavericks" and SAV for Mac

bobcook

Apple released Mac OS X 10.9 "Mavericks" today, free for everyone with Snow Leopard or newer.

We've been testing our product with this release for many months now and had made numerous changes in version 9.0.3 (the version published about a month ago). The significant changes required were to change how we were building, codesigning, and installing our kernel extensions. You will now find two copies of our kext: one in /System/Library/Extensions and another in /Library/Extensions. This follows Apple's recommendation to support people transitioning from 10.8 to 10.9.

The kexts in /System/Library/Extensions are present for compatiblity with versions of Mac OS X prior to 10.9. Starting in "Mavericks" the location is /Library/Extensions. We are codesigning the kexts in /Library/Extensions to conform to Apple's security requirements.

If you have issues, please report them in this thread.

:1013899


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Parents
  • 0

    (1) what is the size of the folder /Library/Caches/com.sophos.sau/warehouse?

    171.2mb for 3607 items

    (2) is there a folder /Library/Caches/com.sophos.sau/CID?

    no

    (3) how many threads are running for SophosAutoUpdate? (you can check using Activity Monitor, View menu > All Processes)

    5

    (4) do you have any crash reports for SophosAutoUpdate? (you can check using Console, look in the Systems Diagnostics section)

    No. 

    Here's a snip of the sophos log from console:

    com.sophos.autoupdate: Updating catalogue information at 13:46:05 12 November 2013
    com.sophos.autoupdate: Catalogue updated at 13:46:05 12 November 2013
    com.sophos.autoupdate: Download started at 13:46:05 12 November 2013
    com.sophos.autoupdate: Download completed at 13:46:09 12 November 2013
    com.sophos.autoupdate: Update started at 13:46:09 12 November 2013
    com.sophos.autoupdate: Error:    Could not update Sophos Anti-Virus at 13:46 on 12 November 2013
    com.sophos.autoupdate:     Verification failed
    com.sophos.autoupdate:
    com.sophos.autoupdate: Updating catalogue information at 14:46:09 12 November 2013
    com.sophos.autoupdate: Catalogue updated at 14:46:09 12 November 2013
    com.sophos.autoupdate: Download started at 14:46:09 12 November 2013
    com.sophos.autoupdate: Download completed at 14:46:14 12 November 2013
    com.sophos.autoupdate: Update started at 14:46:14 12 November 2013
    com.sophos.autoupdate: Error:    Could not update Sophos Anti-Virus at 14:46 on 12 November 2013
    com.sophos.autoupdate:     Verification failed
    com.sophos.autoupdate:
    com.sophos.autoupdate: Updating catalogue information at 19:01:11 12 November 2013
    com.sophos.autoupdate: Catalogue updated at 19:01:12 12 November 2013
    com.sophos.autoupdate: Download started at 19:01:12 12 November 2013
    com.sophos.autoupdate: Download completed at 19:01:17 12 November 2013
    com.sophos.autoupdate: Update started at 19:01:17 12 November 2013
    com.sophos.autoupdate: Error:    Could not update Sophos Anti-Virus at 19:01 on 12 November 2013
    com.sophos.autoupdate:     Verification failed
    com.sophos.autoupdate:
     

    :1014413
Reply
  • 0

    (1) what is the size of the folder /Library/Caches/com.sophos.sau/warehouse?

    171.2mb for 3607 items

    (2) is there a folder /Library/Caches/com.sophos.sau/CID?

    no

    (3) how many threads are running for SophosAutoUpdate? (you can check using Activity Monitor, View menu > All Processes)

    5

    (4) do you have any crash reports for SophosAutoUpdate? (you can check using Console, look in the Systems Diagnostics section)

    No. 

    Here's a snip of the sophos log from console:

    com.sophos.autoupdate: Updating catalogue information at 13:46:05 12 November 2013
    com.sophos.autoupdate: Catalogue updated at 13:46:05 12 November 2013
    com.sophos.autoupdate: Download started at 13:46:05 12 November 2013
    com.sophos.autoupdate: Download completed at 13:46:09 12 November 2013
    com.sophos.autoupdate: Update started at 13:46:09 12 November 2013
    com.sophos.autoupdate: Error:    Could not update Sophos Anti-Virus at 13:46 on 12 November 2013
    com.sophos.autoupdate:     Verification failed
    com.sophos.autoupdate:
    com.sophos.autoupdate: Updating catalogue information at 14:46:09 12 November 2013
    com.sophos.autoupdate: Catalogue updated at 14:46:09 12 November 2013
    com.sophos.autoupdate: Download started at 14:46:09 12 November 2013
    com.sophos.autoupdate: Download completed at 14:46:14 12 November 2013
    com.sophos.autoupdate: Update started at 14:46:14 12 November 2013
    com.sophos.autoupdate: Error:    Could not update Sophos Anti-Virus at 14:46 on 12 November 2013
    com.sophos.autoupdate:     Verification failed
    com.sophos.autoupdate:
    com.sophos.autoupdate: Updating catalogue information at 19:01:11 12 November 2013
    com.sophos.autoupdate: Catalogue updated at 19:01:12 12 November 2013
    com.sophos.autoupdate: Download started at 19:01:12 12 November 2013
    com.sophos.autoupdate: Download completed at 19:01:17 12 November 2013
    com.sophos.autoupdate: Update started at 19:01:17 12 November 2013
    com.sophos.autoupdate: Error:    Could not update Sophos Anti-Virus at 19:01 on 12 November 2013
    com.sophos.autoupdate:     Verification failed
    com.sophos.autoupdate:
     

    :1014413
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