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Sophos Anti-Virus blocks livestream on Google Chrome for unknown reason

dummel

There must be an update last night. 

Today we are having troubles by connecting the livestreams on our clients using Google Chrome and Sophos Anti-Virus. 

If we disable the "Web-Protection" in Sophos, it works fine as usual. 
The problem is reproducible!

Safari and Firefox are not affected by the last update. They are also working with activated "Web-Protection".

Unfortunately I can't find anything in the logs of Sophos. 

I also added all concerning domains to the list of allowed websites, but with no success.

Is there are possibility to figure out what exactly is blocked? 

:1017353


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  • 0
    dummel wrote:

    Today we are having troubles by connecting the livestreams on our clients using Google Chrome and Sophos Anti-Virus. 

    What "clients" exactly?  I've just tried an address at random (Ladies golf: http://new.livestream.com/accounts/1743701/events/2986142) and it streams fine.

    There was an update to 9.0.11 recently (last couple of days depending on location in the world).

    :1017399

     - - - - - - - - - - - -

    Communities Moderator, SOPHOS
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  • 0

    Our clients are MacBook Pro's with Mac OS X 10.9.2 running on it.

    There must be a difference between Google Chrome and all other browsers.

    Our livestreams use RTMP as protocol. The ladies golf uses http. 

    Unfortunately it's an protocted url, so I can't provide a link. 

    :1017413
  • 0
    dummel wrote:

    There must be a difference between Google Chrome and all other browsers.

    Unfortunately it's an protocted url, so I can't provide a link. 

    ¯\_(ツ)_/¯

    BTW:  This forum is for the free ('Home Edition" - HE) version of SAV for Mac - for home users (non-commerical) only.  'Clients' sounds....professional.  :smileyhappy:

    :1017419

     - - - - - - - - - - - -

    Communities Moderator, SOPHOS
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

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