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Sophos Slows down MoneyDance open

DHK

I've been happy with Sophos Free for Mac on  Mavericks 10.9.3, but have noticed that it seems to slow down the opening of my financial program MoneyDance version 2012.5, such that it might take a minute before I'm asked for my password. If I exclude the data directory from on-access scanning (on Dropbox), and the program app (in Applications), there is no difference. If I turn OFF on-access scanning it opens immediately.

To further confuse the issue, once I HAVE opened the program with on-access running, the next time I open the program it may be immediate, but I haven't been able to determine if there is a time limit between openings that causes this. 

Finally, this is happening on two different macs, both with the same OS X versoion. MoneyDance seems to be the only program affected, and after discussion on the MoneyDance forum, they have no idea, and have suggested I post here.

Any suggestions gratefully accepted.

:1017469


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    So to confirm: the checkbox in the screenshot I included before was checked and unchecking it resolves the issue?

    The box being unchecked is the default and I'd recommend keeping it unchecked.  Maybe post the solution back to MoneyDance for future reference.

    :1017537

     - - - - - - - - - - - -

    Communities Moderator, SOPHOS
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

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  • 0

    So to confirm: the checkbox in the screenshot I included before was checked and unchecking it resolves the issue?

    The box being unchecked is the default and I'd recommend keeping it unchecked.  Maybe post the solution back to MoneyDance for future reference.

    :1017537

     - - - - - - - - - - - -

    Communities Moderator, SOPHOS
    Knowledge Base  |  @SophosSupport  |  Video tutorials
    Remember to like a post.  If a post (on a question thread) solves your question use the 'This helped me' link.

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