Guest User!

You are not Sophos Staff.

This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Bug report: Sophos uninstall

Running the Remove Sophos Anti-Virus app deletes the two kernel extensions (SophosNetworkInterceptor.kext and SophosOnAccessInterceptor.kex), but doesn't unload the running kexts or prompt for a reboot:

$ kextstat | grep "sophos"

  128    0 0xffffff7f807e6000 0x7000     0x7000     com.sophos.nke.swi (9.0.53) <4 3 1>

  142    0 0xffffff7f807c1000 0x5000     0x5000     com.sophos.kext.sav (9.0.61) <5 4 1>

:1018297


This thread was automatically locked due to age.
Parents

  • mschmitt wrote:

    Situation was that Apple Engineering wanted me to reproduce a problem with Sophos completely removed, and they rejected the report because the troubleshooting log had the kextstat output.


    Makes sense, and sorry for the trouble and/or confusion.

    :1018411

    ---

    Bob Cook (bob.cook@sophos.com) Director, Software Development

Reply

  • mschmitt wrote:

    Situation was that Apple Engineering wanted me to reproduce a problem with Sophos completely removed, and they rejected the report because the troubleshooting log had the kextstat output.


    Makes sense, and sorry for the trouble and/or confusion.

    :1018411

    ---

    Bob Cook (bob.cook@sophos.com) Director, Software Development

Children
No Data
Share Feedback
×

Submitted a Tech Support Case lately from the Support Portal?