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Another threat!

Darlene

Hello,

I received another threat today!?  Sept. 8th:

The name of the threat was a Mal/phish-A  

filename is: ujbsqx.html

action:

clean up manually

How do I do that?

I had this software for 3-years and now I am receiving these threats!!??

Please tell me how to clean it up!??

Thank you,

Darlene

:1013310


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    Hello Sandy,

    Thank you for your reply.

    I clicked on the threat in the quarantine manager is that a problem when I do that?  Is that the threat there??

    On bottom has clear from list (if clear still in computer, right?)

    Also on bottom has clean up threat( which is not highlighted?)

    I can't find the KB Article--can you just tell me step by step how to clean the threat manually?

    I am getting pretty frustrated :-(

    Thank you,

    Darlene

    :1013338
Reply
  • 0

    Hello Sandy,

    Thank you for your reply.

    I clicked on the threat in the quarantine manager is that a problem when I do that?  Is that the threat there??

    On bottom has clear from list (if clear still in computer, right?)

    Also on bottom has clean up threat( which is not highlighted?)

    I can't find the KB Article--can you just tell me step by step how to clean the threat manually?

    I am getting pretty frustrated :-(

    Thank you,

    Darlene

    :1013338
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