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threats on my imac

Darlene
Hello,
 
I have received two threats on my imac, and when I called Apple they said that I need to be careful because the Sophos Anti-Virus could read Apples software as foreign to Sophos and that it could delete some important files and it could crash my computer is this true??
 
They also say that Apple has it's own built in virus protection; however, if that is true...why didn't it catch these threats??  I am very frustrated and don't know which way to go here and I do hope that you will be able to help me!!??
 
This what I received from a drop down box:
On Sept. 5th ....Threat.....Mal/EncPk-MP------Filecase..5740759.zip--------------------------------------------Action clean up
On Sept. 6th.....Threat.....TrojAgent-ADLD---Filecase ..Secure Message.zip---------------------------------Action clean up
 
Thank you,
Darlene
:1013266


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  • 0
    The files are only going to be a problem for Windows computers so if you do nothing then you're not going to have a problem with them.

    However I'd recommend you cleanup the files anyway as you may (possibly) transfer them to a Windows computer at some point.

    Just cleanup the files and don't worry too much. Post back any problems with cleanup - if there are any.

    Good luck.
    :1013296
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  • 0
    The files are only going to be a problem for Windows computers so if you do nothing then you're not going to have a problem with them.

    However I'd recommend you cleanup the files anyway as you may (possibly) transfer them to a Windows computer at some point.

    Just cleanup the files and don't worry too much. Post back any problems with cleanup - if there are any.

    Good luck.
    :1013296
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