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threats on my imac

Hello,
 
I have received two threats on my imac, and when I called Apple they said that I need to be careful because the Sophos Anti-Virus could read Apples software as foreign to Sophos and that it could delete some important files and it could crash my computer is this true??
 
They also say that Apple has it's own built in virus protection; however, if that is true...why didn't it catch these threats??  I am very frustrated and don't know which way to go here and I do hope that you will be able to help me!!??
 
This what I received from a drop down box:
On Sept. 5th ....Threat.....Mal/EncPk-MP------Filecase..5740759.zip--------------------------------------------Action clean up
On Sept. 6th.....Threat.....TrojAgent-ADLD---Filecase ..Secure Message.zip---------------------------------Action clean up
 
Thank you,
Darlene
:1013266


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Parents
  • 1. Doubtful Sophos Antivirus would wreck your Mac.  Something would have to go seriously wrong with the program.  If you get hit with some nasty malware designed for a Mac then the wrecking starts.
    2. Built-in AV?  Not really what many would call AV.  Think they are referring to this:
    http://www.macworld.com/article/1142457/snowleopard_malware.html
    3. Mal/EncPk-MP and TrojAgent-ADLD are both detections for Windows malware - hence these files cannot harm (or even run) on you Mac running OS X.

    Delete the files as they are malicious, however you'd need to run them on a Windows operating system to cause a problem.

    To delete them either clean up the files from the quarantine manager or locate the files and delete manually (then clear the files from the quarantine manager so they are not longer listed).

    :1013274
Reply
  • 1. Doubtful Sophos Antivirus would wreck your Mac.  Something would have to go seriously wrong with the program.  If you get hit with some nasty malware designed for a Mac then the wrecking starts.
    2. Built-in AV?  Not really what many would call AV.  Think they are referring to this:
    http://www.macworld.com/article/1142457/snowleopard_malware.html
    3. Mal/EncPk-MP and TrojAgent-ADLD are both detections for Windows malware - hence these files cannot harm (or even run) on you Mac running OS X.

    Delete the files as they are malicious, however you'd need to run them on a Windows operating system to cause a problem.

    To delete them either clean up the files from the quarantine manager or locate the files and delete manually (then clear the files from the quarantine manager so they are not longer listed).

    :1013274
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