I have OSX version 10.8.4 and have been advised by my server that my Mac Pro has a trojan virus Conflcker. I have had the same problem as many people here running a "Scan this Mac" - it simply stops at about 25% and hangs. So I uninstalled Sophos, downloaded and installed it again and ran custom scans on my folders a few at a time. This worked fine and I have almost finished scanning everything. No threats have been identified, only issues which were corrupt or missing files, so I deleted those files.
But then I decided to scan the Library, and made the mistake of trying for the whole library at once and the problem occurred again - scan would not finish. The delete button at the botton (-) is greyed out and there seems to be no other option for ending the scan. So I tried for another custom scan and selected just a few folders. This time it's not getting past he barber pole. I can't seem to stop either scan. If I quit Sophos it quits OK but then when I open it again it's still churning away at the two custom scans but not progressing. I have gone into the scan settings but the option to untick scan inside archive files is greyed out.
Am not an IT person so would appreciate any help
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