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Sophos Antivirus IS A Virus

PhillyD

It appears the latest update of Sophos has a virus/malware in it. By buying MacKeeper I was able to remove the Sophos Program and it's non-functioning Uninstaller. This has allowed me to use Safari without the pop-up every 3 seconds, but my machine is still buggy. I cannot open Chrome, Word, Excel, many websites or any of the other programs I need daily. Sophos has no Mac support, and nobody has responded to this query for help. My only conclusion is that Sophos neither knows much about Mac or wants to help or support Mac Users. This is very sad. It's even more astonishing to discover that my first Mac virus was carried into my machine on the back of an anti-virus program. Now that's a first - an antivirus that IS a virus.

:1012982


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    Hello mdanielson007,

    Your situation is very odd indeed, as we do not install a special administrator password - our installer and GUI software requires you to enter your own personal administrator password (the one used to administrate your Mac). Due to the (very good) design of OS X, our software *never* sees your administrator password. And I really mean *never* sees or reads it. Every time we prompt for administrator rights, we are doing it through the standard OS X system which performs the actual password entry and verification.

    I am very skeptical that simply attempting to remove our software would corrupt your system in the ways you've described. We have always and will always install the removal program at the same time as the rest of the software. Any administrator can run it (it does prompt for your Mac's administrator credentials as described above). Simply run the remove program. Most of the time you don't even need to reboot. For the Home Edition, its installed into the /Applications directory. Find it and run it.

    If you are not the authorized administrator of your Mac e.g. someone else is, then we cannot be held responsible for anyone acting against the wishes of the authorized owner of the Mac. Sorry.

    :1015687
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  • 0

    Hello mdanielson007,

    Your situation is very odd indeed, as we do not install a special administrator password - our installer and GUI software requires you to enter your own personal administrator password (the one used to administrate your Mac). Due to the (very good) design of OS X, our software *never* sees your administrator password. And I really mean *never* sees or reads it. Every time we prompt for administrator rights, we are doing it through the standard OS X system which performs the actual password entry and verification.

    I am very skeptical that simply attempting to remove our software would corrupt your system in the ways you've described. We have always and will always install the removal program at the same time as the rest of the software. Any administrator can run it (it does prompt for your Mac's administrator credentials as described above). Simply run the remove program. Most of the time you don't even need to reboot. For the Home Edition, its installed into the /Applications directory. Find it and run it.

    If you are not the authorized administrator of your Mac e.g. someone else is, then we cannot be held responsible for anyone acting against the wishes of the authorized owner of the Mac. Sorry.

    :1015687
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