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Sophos Antivirus IS A Virus

PhillyD

It appears the latest update of Sophos has a virus/malware in it. By buying MacKeeper I was able to remove the Sophos Program and it's non-functioning Uninstaller. This has allowed me to use Safari without the pop-up every 3 seconds, but my machine is still buggy. I cannot open Chrome, Word, Excel, many websites or any of the other programs I need daily. Sophos has no Mac support, and nobody has responded to this query for help. My only conclusion is that Sophos neither knows much about Mac or wants to help or support Mac Users. This is very sad. It's even more astonishing to discover that my first Mac virus was carried into my machine on the back of an anti-virus program. Now that's a first - an antivirus that IS a virus.

:1012982


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  • 0

    Hello PhillyD,

    There is zero possiblity our update contained malious code.

    Its unfortunate that your computer is not working well, but I'm glad you found a solution.

    I can assure you that Sophos has excellent support for our Mac product for our business customers. We offer a free version of our security software to the Mac community, and its highly regarded as a quality product. But "free" also means we can't afford to offer interactive technical support for it. So we provide this forum, hoping the community will support each other (similar to other free software communities).

    Want to guarantee our software is not installed on your system? Run these commands in a Terminal window:

    kextstat | grep -i sophos

    launchctl list | grep -i sophos

    sudo launchctl list | grep -i sophos

    ps -ef | grep -i sophos

    ps -ef | grep -i intercheck

    On a system that has no Sophos software install, all of those commands will return empty results. Assuming you really have removed our software, then your computer crashes cannot be blamed on our product.

    None of the commands I've listed above are harmful to your computer (they simply show information about your running system). If you aren't familiar with the Terminal, or aren't familiar with the commands I've listed above, then I can provide more detail.

    :1012998
Reply
  • 0

    Hello PhillyD,

    There is zero possiblity our update contained malious code.

    Its unfortunate that your computer is not working well, but I'm glad you found a solution.

    I can assure you that Sophos has excellent support for our Mac product for our business customers. We offer a free version of our security software to the Mac community, and its highly regarded as a quality product. But "free" also means we can't afford to offer interactive technical support for it. So we provide this forum, hoping the community will support each other (similar to other free software communities).

    Want to guarantee our software is not installed on your system? Run these commands in a Terminal window:

    kextstat | grep -i sophos

    launchctl list | grep -i sophos

    sudo launchctl list | grep -i sophos

    ps -ef | grep -i sophos

    ps -ef | grep -i intercheck

    On a system that has no Sophos software install, all of those commands will return empty results. Assuming you really have removed our software, then your computer crashes cannot be blamed on our product.

    None of the commands I've listed above are harmful to your computer (they simply show information about your running system). If you aren't familiar with the Terminal, or aren't familiar with the commands I've listed above, then I can provide more detail.

    :1012998
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