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Uninstall Question

I have the Sophos Home Edition for my MacBook Pro - running Mountain Lion. There wasn't an uninstall package in the home folder so I ended up deleting all the files associated with Sophos. However, the Sophos program is still running in my menu bar and keeps restarting when I quit the process in Activity Monitor.

I've tried redownloading the program but when the installer starts it says that I already have this program on my computer. I can't find any other files to remove, and the installer package won't let me install.

What other options do I have? Please help!

TIA!

:1011224


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  • How do I uninstall Sophos in Mac OS X?
     
    Answer ID 879   |    Published 06/06/2008 04:38 PM   |    Updated 11/07/2012 11:44 AM
    Sophos Version 4.x 
    1. Click on the Mac Hard Drive icon on your desktop
    2. Navigate to Library > Application Support > Sophos Anti-Virus
    3. Double-click to Remove Sophos Anti-Virus .pkg run the Sophos uninstaller

    Sophos Version 7 - 8.x 
    1. Click on the Mac Hard Drive icon on your desktop
    2. Navigate to Library > Sophos Anti-Virus
    3. Double-click to Remove Sophos Anti-Virus .pkg run the Sophos uninstaller

    Other Versions of Sophos

    If you are trying to find uninstall instructions for Sophos Anti-Virus for Mac Home Edition, please contact Sophos support for assistance:

    http://www.sophos.com/en-us/support/contact-support.aspx

    If you obtained Sophos from another institution please contact them directly for assistance.

    :1011350
Reply
  • How do I uninstall Sophos in Mac OS X?
     
    Answer ID 879   |    Published 06/06/2008 04:38 PM   |    Updated 11/07/2012 11:44 AM
    Sophos Version 4.x 
    1. Click on the Mac Hard Drive icon on your desktop
    2. Navigate to Library > Application Support > Sophos Anti-Virus
    3. Double-click to Remove Sophos Anti-Virus .pkg run the Sophos uninstaller

    Sophos Version 7 - 8.x 
    1. Click on the Mac Hard Drive icon on your desktop
    2. Navigate to Library > Sophos Anti-Virus
    3. Double-click to Remove Sophos Anti-Virus .pkg run the Sophos uninstaller

    Other Versions of Sophos

    If you are trying to find uninstall instructions for Sophos Anti-Virus for Mac Home Edition, please contact Sophos support for assistance:

    http://www.sophos.com/en-us/support/contact-support.aspx

    If you obtained Sophos from another institution please contact them directly for assistance.

    :1011350
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