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Uninstall Question

kentjohnson4

I have the Sophos Home Edition for my MacBook Pro - running Mountain Lion. There wasn't an uninstall package in the home folder so I ended up deleting all the files associated with Sophos. However, the Sophos program is still running in my menu bar and keeps restarting when I quit the process in Activity Monitor.

I've tried redownloading the program but when the installer starts it says that I already have this program on my computer. I can't find any other files to remove, and the installer package won't let me install.

What other options do I have? Please help!

TIA!

:1011224


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    kentjohnson4 wrote:

    I have the Sophos Home Edition for my MacBook Pro - running Mountain Lion. There wasn't an uninstall package in the home folder so I ended up deleting all the files associated with Sophos. However, the Sophos program is still running in my menu bar and keeps restarting when I quit the process in Activity Monitor.

    I've tried redownloading the program but when the installer starts it says that I already have this program on my computer. I can't find any other files to remove, and the installer package won't let me install.

    What other options do I have? Please help!

    TIA!

    Assuming you still need help....When you install Sophos it installs a separate app in the Applications folder caller "Sophos Remove"

    I suggest you reinstall Sophos then run Sophos Remove.

    :1011270
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  • 0
    kentjohnson4 wrote:

    I have the Sophos Home Edition for my MacBook Pro - running Mountain Lion. There wasn't an uninstall package in the home folder so I ended up deleting all the files associated with Sophos. However, the Sophos program is still running in my menu bar and keeps restarting when I quit the process in Activity Monitor.

    I've tried redownloading the program but when the installer starts it says that I already have this program on my computer. I can't find any other files to remove, and the installer package won't let me install.

    What other options do I have? Please help!

    TIA!

    Assuming you still need help....When you install Sophos it installs a separate app in the Applications folder caller "Sophos Remove"

    I suggest you reinstall Sophos then run Sophos Remove.

    :1011270
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