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can't load Sophos Anti-Virus - what to do

erpp over 12 years ago

can't load Sophos Anti-Virus:

Opening Sophos Anti-Virus Home Edition.pkg

it opens the window "Sophos Anti-Virus" installieren,

but the procedure stops giving the message:

Warnung: Home Edition SAV for MAc cannot be installed over the existing Standalone SAV for Mac.

But there isn't any SAV (Sophos-program) on my Mac anymore.

Thanks for any help

erpp

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0 pennbank over 12 years ago

Finder select your Mac and delete all sophos downloads
On Finder, select Go and press alt key to select Library
Select Application Support and move to trash the Rapport files
Next go back to finder/Go, press alt key select Library File, select preferences and delete anything related to sophos the plists files etc.
Re download Sophos for home use
http://www.sophos.com/en-us/products/free-tools/sophos-antivirus-for-mac-home-edition.aspx
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0 pennbank over 12 years ago

Finder select your Mac and delete all sophos downloads
On Finder, select Go and press alt key to select Library
Select Application Support and move to trash the Rapport files
Next go back to finder/Go, press alt key select Library File, select preferences and delete anything related to sophos the plists files etc.
Re download Sophos for home use
http://www.sophos.com/en-us/products/free-tools/sophos-antivirus-for-mac-home-edition.aspx
:1010086
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