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Local scan wont complete

On my iMac after I upgraded to version 8.x I have been unable to complete a scan.  I have around 4.3 million items.  What happens is the scan quits in the middle of a scan.

:1008638


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  • We have this problem with the Enterprise version as well.   My guess is that when Sophos actually releases a new definitions update (which I believe is every 4 hours?) then the engine update makes the scan stop.

    I worked around this to do a full scan of my computer (which took 9 hours, btw) by changing the Auto-Update preference setting from every 1 hour to every 1 day.

    Then I toggled it back to 1 hour after the full scan was done.

    YMMV...

    :1010394
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  • We have this problem with the Enterprise version as well.   My guess is that when Sophos actually releases a new definitions update (which I believe is every 4 hours?) then the engine update makes the scan stop.

    I worked around this to do a full scan of my computer (which took 9 hours, btw) by changing the Auto-Update preference setting from every 1 hour to every 1 day.

    Then I toggled it back to 1 hour after the full scan was done.

    YMMV...

    :1010394
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