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Local scan wont complete

supotuco

On my iMac after I upgraded to version 8.x I have been unable to complete a scan.  I have around 4.3 million items.  What happens is the scan quits in the middle of a scan.

:1008638


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    ceasley wrote:

    I tried to do a custom scan of just my Machintosh HD.  It seemed to be working fine, but ended up quiting before it finished and it still says "this scan has never been completed".  I do think it stops scanning when the computer sleeps, but in this case I continued to work on the computer so it would not sleep.  It was running in the background, but just now when I checked on it again, the program had quit again without finishing.  I'm very discouraged about this.  With the last virus protection program that I owned I had it set up to scan the whole drive every night in the middle of the night.  It worked every time and it didn't matter that the computer was sleeping.

    You should be able to do that with this one too.  Something is causing a failure -- this is non-standard behaviour.  Would you be able to create custom scans for different segments of your computer to isolate where the failure is occuring? I'm guessing it's likely a large archive file somewhere, but nothing beats a real-world test.

    :1010392
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  • 0
    ceasley wrote:

    I tried to do a custom scan of just my Machintosh HD.  It seemed to be working fine, but ended up quiting before it finished and it still says "this scan has never been completed".  I do think it stops scanning when the computer sleeps, but in this case I continued to work on the computer so it would not sleep.  It was running in the background, but just now when I checked on it again, the program had quit again without finishing.  I'm very discouraged about this.  With the last virus protection program that I owned I had it set up to scan the whole drive every night in the middle of the night.  It worked every time and it didn't matter that the computer was sleeping.

    You should be able to do that with this one too.  Something is causing a failure -- this is non-standard behaviour.  Would you be able to create custom scans for different segments of your computer to isolate where the failure is occuring? I'm guessing it's likely a large archive file somewhere, but nothing beats a real-world test.

    :1010392
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